Every honest answer.

How the AI works, how disputes get settled, how gigs get posted, and why SONNY exists at all. Straight from the people who built it.

How SONNY AI works

SONNY AI, matching, and what the AI can (and can't) do.

For workers, it reads your work profile (CDL class, endorsements, certifications, experience) and helps you find gigs that fit, spots gaps in your profile, and walks you to the right listing. Employers have their own SONNY AI for their gigs and applicants. It sticks to trucking, warehousing, freight, and supply-chain work; ask it for movie reviews and it will steer you back to gigs.

Disputes, proof & payments

How you get paid, and what happens when something is contested.

Posting gigs

For employers: the wizard, screening, and time-to-hire.

Why SONNY exists

The rationale: why logistics, why SMS, why not a staffing agency.

About SONNY

Who we are, where we operate, and how to reach a human.

Didn't find it? Open a ticket.

The ticket desk opens at launch. Draft your ticket now and it stays saved on this device. At launch, disputes go straight to the team that reviews proof photos and clock data.

  • Pick a topic so it lands with the right team
  • Disputes are matched to your gig's proof trail
  • You get updates by email, no phone tree

Need a human? Real people reply by email, usually within one business day: talk to the team.

Topic

Drafts stay on this device until the ticket desk goes live.